Support & legal
Privacy Policy
This policy explains how RARE SEEDS Australia handles personal information provided through the store.
Information we collect
We may collect contact details, billing and delivery information, order contents, payment method information, customer messages, and technical data needed to operate and secure the website.
How information is used
Information is used to process orders, provide support, prevent misuse, communicate order updates, maintain business records, and improve the service.
Service providers
Information may be shared only where necessary with hosting, email, payment, fraud-prevention, analytics, and delivery providers. Their systems may process information outside Australia.
Cookies and analytics
Essential storage is used for the cart, checkout, security, and consent preference. Optional Microsoft Clarity analytics is loaded only after consent and can be disabled through Cookie settings in the footer.
Google reCAPTCHA
The contact form may use Google reCAPTCHA to prevent automated abuse. Google may process device, browser, IP address, and interaction information under its own privacy terms.
Access and correction
To ask about, access, or correct personal information associated with you, contact [email protected]. We may need to verify your identity before responding.
Retention and security
Information is retained only as reasonably required for orders, support, security, and applicable record-keeping obligations. Reasonable technical and organisational safeguards are used to protect it.
Important: This page is a technical content template. Business details, payment and shipping terms, and compliance with applicable Australian law must be reviewed before production release.